At Eclaro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect the information you provide when you access our website or use our professional services.
1. Information We Collect
We may collect the following types of personal and non-personal information:
a. Personal Information:
- Name, email address, phone number
- Company name and business address
- PAN, GSTIN, or financial identifiers (only when required for service delivery)
- Any other information you voluntarily provide through contact forms or while engaging our services
b. Technical Information:
- IP address
- Browser type and version
- Time zone setting
- Device type and operating system
- Website usage patterns via cookies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide consulting services
- To send updates, offers, or service-related communications
- To comply with legal and regulatory obligations
- To improve our website’s user experience and service offerings
- For client onboarding, KYC, and due diligence (where applicable)
3. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and improve our website performance. You may control or disable cookies through your browser settings.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Internal team members for service execution
- Legal or regulatory authorities when required under applicable law
- Third-party service providers (e.g., hosting, analytics) under confidentiality agreements
5. Data Storage and Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under Indian law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of inaccurate data
- Withdraw consent to the processing of your data (where applicable)
- Lodge a complaint with the appropriate Data Protection Board (once functional under the DPDP Act)
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Children’s Privacy
Our services are intended for business users and are not directed at individuals under the age of 18. We do not knowingly collect data from children.
9. Changes to This Policy
We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the website signifies your acceptance of the revised policy.
10. Contact Us
For questions about these Terms, please contact us at:
- Eclaro
- Email: [info@eclaro.com]
- Phone:
- Address: